The Duck and the Eagle
An interesting read! No one can make you serve customers well. That`s because great service is a choice. Years ago, Harvey Mackay, (Business Motivational Speaker & Inspirational Quotes - Harvey Mackay) told a wonderful story about a cab driver that proved this point. He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed him a laminated card and said: ...